Shipping Policy

At Fashion Pagalworlid, we are committed to delivering your orders safely and efficiently. This Shipping Policy explains how orders placed on https://fashion.pagalworlid.com are processed, shipped, and delivered.

By placing an order on our website, you agree to the terms outlined below.

1. Platform & Brand Authorization

Fashion Pagalworlid operates as an authorized online sales and advertising platform for the fashion brand ETEX.

Fashion Pagalworlid facilitates order processing, customer support, and delivery coordination as an authorized intermediary.

2. Order Processing Time

• Orders are processed within 1–3 business days after confirmation
• Orders placed on Sundays or public holidays are processed on the next working day
• Processing includes order verification, packaging, and dispatch preparation

3. Shipping Locations

• We currently ship within India only
• Orders cannot be shipped to international addresses

4. Delivery Timelines

Estimated delivery timelines after dispatch:

• Metro & major cities: 3–7 business days
• Other locations: 5–10 business days

Delivery timelines are estimated and may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.

5. Courier & Logistics Partners

• Orders are shipped through reliable third-party courier and logistics partners
• Courier partners are selected based on serviceability and delivery performance
• Courier partner assignment may vary depending on delivery location

Fashion Pagalworlid does not directly control courier operations but coordinates delivery support where required.

6. Shipping Charges

• Shipping charges (if applicable) are displayed at checkout
• Charges may vary based on product, order value, or location
• Promotional free shipping offers, if any, are clearly mentioned

7. Order Tracking

• Once dispatched, tracking details are shared via SMS, email, or WhatsApp
• Customers can track shipment status using the provided tracking link
• Tracking updates are dependent on courier partner systems

8. Delivery Attempt & Customer Responsibility

• Courier partners will attempt delivery at the address provided by the customer
• Customers must ensure accurate and complete delivery information
• Failed deliveries due to incorrect address, unavailability, or refusal may result in return to origin

In such cases, re-shipping or cancellation may be subject to additional charges.

9. Delayed or Lost Shipments

• Delays caused by courier partners, weather, strikes, or operational issues are beyond our direct control
• In case of excessive delays or lost shipments, customers should contact our support team
• We will coordinate with the courier partner to resolve the issue as per their policies

10. Damaged Packages During Transit

• If a package appears visibly damaged at delivery, customers are advised to refuse delivery and inform us immediately
• If damage is noticed after delivery, contact support within 24 hours with images

Such cases are handled as per our Return & Refund Policy. For more information, please review our Privacy Policy and Terms & Conditions.

11. Undelivered / Returned Orders

• Orders returned due to customer unavailability, refusal, or incorrect address may not be eligible for free re-dispatch
• Refunds (if applicable) will be processed after deduction of shipping and handling charges

12. Policy Updates

Fashion Pagalworlid reserves the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on the website.

13. Contact Information

For shipping-related queries, contact:

Operational Address:

544, Ramalingam Street
Near New Ring Road
Upleta, Gujarat – 360490
India

✅ Compliance Note

This Shipping Policy is designed to ensure transparency, customer clarity, and compliance with Indian e-commerce regulations and Google Ads trust requirements.

For related information, please review our Privacy Policy, Terms & Conditions, and Return & Refund Policy.